FAQ 

​Payment & Shipping

All local orders will be delivered to address provided. Please allow 5-10 business days after order is processed.  

Orders outside of the Austin area may take up to 7-10 business days after order is processed. 

International Orders may take up to 7-21 business days after order is processed. 

Orders placed on the weekend and holidays are processed on the next business day. 





 

Returns & Refunds

Effective June 1st  2020

All items purchased are final sale, therefore we cannot offer returns, exchanges, or refunds for these items. We will fix any mistakes made on behalf the company. 

If the product you received is deemed defective, your order is eligible for a return or exchange. 

Thank you for understanding this policy. 

 

 

Thank you for shopping with us!

© 2020 by Thomas Enterprise 

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